(throughout this Notice we will refer to as "we", "us" or "our") operates a variety of websites ("Websites" or "Sites") including www. and is committed to protecting the privacy of our Website users ("Users") and Our members ("Members").
This privacy notice (the "Notice") advises how we collect and process information that may identify you (“Personal Information”) when you use our sites, sign in as a user, buy products or Services, or interact with us in other ways. We may show you other privacy notices when we collect or share your personal data and this privacy notice is in addition to those.
It also explains how we may collect, store, use or otherwise process your Personal Information. We respect your privacy and will take reasonable steps to protect your Personal Information in accordance with this Notice and applicable laws.
This Notice will explain:
Our Websites may contain hyperlinks to third party websites which are not owned or operated by Us. We urge you to review those policies as we are not responsible for any information collected about you from websites which we do not own or operate. Your use of such websites is at your own risk.
This Notice was last updated on 7 January 2020. We reserve the right to make changes to this Notice at our discretion. If we do make any changes, this page will be updated. We therefore recommend that you review this page periodically so that you are aware of any changes.
If you have any questions regarding this notice, please visit www. select 'Contact Us' and complete the contact form.
As you visit our Sites and use our Services, we may collect the following information about you:
All data collected will be securely and safely stored on servers specific for this purpose.
We may collect information from you in the following ways:
Our Site may use technology such as web beacons, web bugs or clear GIFs to track and analyse non-personally identifiable usage information and to compile statistical information about our Users (e.g. their IP address, browser type, internet service provider etc.) in order to improve the Site's quality and to support our business.
You should note that We also use HTML5 localStorage technology to enhance your user experience. This technology operates in the same fashion as cookies technology and therefore we will use this mechanism to collect and store information as well as configure your experience in the same ways outlined above.
We will use your Personal Information to help cater and deliver to you a unique User experience. We may use your information in the following ways:
We will use your Personal Information for our internal business purposes e.g. to:
In accordance with our Terms and Conditions, only individuals 18 years and over may use our Site and Services. If you are aware or become aware of any person under the age of 18 using our Services, please contact us immediately and, unless permission is obtained from their parent and/or guardian and/or the bill payer, we will take steps to delete their account and all Personal Information. We are committed to protecting children's privacy on the Internet and we comply fully with the Children's Online Privacy Protection Act (COPPA).
Where appropriate, we will instruct children not to provide such information to us. If a parent becomes aware that a child has provided us with Personal Information, we ask that the parent or legal guardian of the child contact us by visiting www., selecting 'Contact Us'.
Generally, we will only send you marketing e-mails if you consent to us doing so. If you do subscribe to our marketing e-mail service, we may periodically contact you to tell you about any additional services, special offers and upcoming promotions or events offered by Us, our subsidiaries, our affiliates or our marketing partners that we think may be of interest to you ("Direct Marketing"). You can unsubscribe from this part of our Service at any time.
We will never sell your Personal Information. We may, however, share your Personal Information in the following ways:
Be assured that, whilst we may share your information as indicated above, your Personal Information and other information will remain subject to and will be governed by this Notice at all times.
We take the protection of your Personal Information seriously and we endeavour to take all reasonable measures to protect any information we collect, use, store or disclose. Where possible we have implemented technological and organisational procedures designed to protect the integrity and security, and to ensure the appropriate use of your Personal Information. These procedures are proportionate to the nature, sensitivity and format of the personal information collected, used, stored or disclosed by us.
Our users the European Economic Area (“EEA”) and European Union (“EU”) should be aware that some companies we work with to provide our Services operate outside the EEA. We only let that happen if we are satisfied with their levels of security. So, keep in mind that when you give us Personal Information it could be transferred, stored or processed in a location outside the EEA or EU.
We maintain servers in various locations worldwide and therefore your information may be processed in a jurisdiction different from the one in which you live. We comply with data protection laws in all applicable jurisdictions and provide equal protections to all information.
Any Personal Information given to us will only be held for as long as legally required or permitted and in accordance with the following measures. We will only retain your Personal Information for as long as necessary for us to provide you with our Services or have a legitimate reason to keep it.
We are committed to protecting your privacy and any personal information you share with us. As part of this effort, we process personal information in accordance with the EU’s General Data Protection Regulation (GDPR) and other data protection regulations and laws which can be applicable to us.
If you reside in the European Union and/or the European Economic Area, you may have certain legal rights relative to the collection and use of your Personal Information. You may have the right to:
You can do all of this by visiting the "My Account" area on our Site or by contacting our Privacy Team / Data Protection Officer by using the contact form in our Help Center. Where the law provides, you may also send queries to your local data protection authority.
If you are a resident of the United Kingdom be advised that, after the United Kingdom has left the European Union, we will maintain and treat your data in accordance with the laws of the United Kingdom. We advise that you direct any questions or complaints regarding your rights to the UK Information Commissioner's Office.
If you have any questions pertaining to the collection, use and storage of your Personal Information or any questions relative to this Privacy Notice, you can contact us by using the contact form in our Help Center.
The data controller of your Personal Information is:
Feel free to contact us using the contact form in our Help Center if you have any concerns about this Notice or your rights.
Please be aware that if you contact us to assist you, we may need to authenticate your identity before fulfilling your request.